OUR PRIVACY COMMITMENT
Global PC Direct follow these privacy principles in our conduct in the collection, use, release and security of customer information both online and offline:
By doing business with our Sales Representatives or Web site, you consent to the information practices described in this policy.
We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.
– What information does Global PC Direct COLLECT and how is the information USED?
– Does Global PC Direct SHARE the information I’ve provided?
– Do I have CHOICES regarding how my information is used for marketing purposes?
– How can I UPDATE or CHANGE my information?
– Whom can I CONTACT if I have questions or concerns?
WHAT INFORMATION DOES Global PC Direct COLLECT AND HOW IS THE INFORMATION USED?
What information we collect.
We collect business information such as your contact information (e.g., name, title, company name, industry, number of employees, e-mail address, etc.), billing/shipping information (credit card number, shipping address), or your preferences (product wish-lists, likes and dislikes relating to the products we may sell).
When submitting information about your business on an online form, we will identify which fields are required in order to fulfill your request. Additionally, our Web server automatically collects click-stream information such as the address (or URL) of the Web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you have entered on our site.
When we collect information.
When you are working with the Global PC Direct Sales Representatives or visiting our Web site, we may ask that you provide certain information about yourself. For example, we request business related information when you set up an account online, purchase products or services, schedule delivery or installation, join a frequent buyer program, participate in a sweepstakes, promotion or survey, contact us with a question or concern, or participate in other activities. In addition, when using our Web site, our servers may collect click-stream information as described above. We may also use third party providers of customer information to improve the accuracy of our business customer database, to increase our understanding of our business customers or to identify potential business customers.
How the information is used.
We use the information you provide in order to
1) fulfill requests for products, services or information,
2) administer shopping or reward club accounts,
3) provide customer services,
4) administer sweepstakes or promotions,
5) offer new products and services,
6) measure and improve the effectiveness of our Web site, our marketing endeavors or our services and offers,
7) tailor our online, catalog or phone offerings to your preferences,
8) administer surveys,
9) send marketing communications or
10) other business purposes.
Cookies and other Technologies
Our Web server automatically collects the address of the Web site that you came from before visiting our site, which browser you used to view our site and any search terms you have entered on our site.
Our Web site may also use other technologies to track which pages on our Web sites our visitors view. This non-identifiable click-stream data helps us understand how visitors use our Web site.
DOES Global PC Direct SHARE THE INFORMATION I’VE PROVIDED?
Global PC Direct does not sell or rent business customer information to third parties.
We may need to share information about your business with third parties in limited circumstances. For example, we may share information to third parties to perform services on our behalf such as fulfilling our customer’s orders, sending Global PC Direct marketing communications, delivering packages, scheduling and performing installation, servicing products, fulfilling subscription services, conducting research or surveys, sending regular mail and e-mail on our behalf, or processing credit card payments.
We may be required to provide information about your business in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share information about your business when we believe that such action is reasonably necessary to protect the rights, property, and safety of others and ourselves. We may also share your business information in the event of a corporate sale, merger, reorganization, dissolution or similar event.
DO I HAVE CHOICES REGARDING HOW MY BUSINESS INFORMATION IS USED FOR MARKETING PURPOSES?
Once we receive your business information, Global PC Direct may begin marketing to you at any time. However, you always have the choice regarding whether or not you receive marketing communications from Global PC Direct. However, whether your business is receiving marketing communications from us or not, you can request to opt-out of any Global PC Direct marketing communications at any time.
To opt-out of receiving marketing communications from Global PC Direct, please do one of the following:
1) Follow directions on a marketing e-mail or direct mail communication from us.
2) Call 1-510-623-9888
3) Send an e-mail with your current contact information to privacy@GlobalPCDirect.com
4) Send a request with your current contact information to:
Global PC Direct
Attn: Privacy Manager
44063 Fremont Blvd.
Fremont, CA 94538
If you send an e-mail or letter request, please be sure to include your full name, title, business name, address, phone number and e-mail address and indicate specifically what type of marketing communications you wish to stop receiving. This will ensure we identify you correctly in our systems and accurately process your opt-out request.
We will take the appropriate steps to implement your request to opt-out. Please note that due to production and mailing timelines, it may take up to 10 business days for e-mails, up to six weeks for direct mail, and up to 30 days for the Sales Representatives to make the requested change. Until that change takes effect, your business may still receive marketing communications from us.
Also, please note that you may still receive business-related communications such as order confirmations, product recall information or other administrative communications.